Cookie Policy

_Last updated: 28/5/26

🍪 1. Introduction

This Cookie Policy explains how we use cookies and similar technologies on our website, which is hosted on Squarespace and uses Squarespace Commerce and Squarespace Scheduling (Acuity Scheduling). These services automatically place certain cookies to ensure the site, booking system, and checkout process function correctly.

For information about how we use personal data more generally, please see our Privacy Policy.

🍪 2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences, improve performance, and support features such as scheduling, shopping carts, and secure checkout.

Cookies can be:

  • Essential – required for the website, scheduling, and commerce features to function

  • Functional – enhance features or personalisation

  • Analytics – help us understand how visitors use the site

  • Marketing – used for advertising and social media integrations

🍪 3. Cookies Used on This Website

A. Essential Squarespace Cookies

These cookies are required for the website to operate and cannot be disabled.

They support:

  • Site security and performance

  • Page navigation

  • Form submissions

  • Cookie banner preferences

  • Basic visitor session tracking

Examples include:

  • crumb (security)

  • ss_cid, ss_cvisit, ss_cpvisit (visitor session tracking)

  • ss_cvr (unique visitor ID)

  • ss_sd (session data)

B. Squarespace Commerce Cookies

If you use our online shop, Squarespace Commerce sets additional cookies to support:

  • Shopping cart functionality

  • Checkout and payment processing

  • Order tracking

  • Fraud prevention

  • Currency and region settings

Examples include:

  • Commerce-checkout-state

  • ss_cart

  • Payment provider cookies (Stripe, PayPal, etc.)

These cookies are essential for the checkout process.

C. Acuity Scheduling (Squarespace Scheduling) Cookies

When you book an appointment through our scheduling system, Acuity may set cookies to:

  • Maintain your booking session

  • Remember selected appointment times

  • Support secure form submissions

  • Prevent duplicate submissions

  • Enable payment processing for paid appointments

Examples include:

  • Session cookies used during the booking flow

  • Payment provider cookies (Stripe, Square, PayPal, depending on setup)

These cookies are essential for the scheduling system to function.

D. Analytics Cookies

We may use analytics tools to understand how visitors use our website, such as:

  • Page views

  • Traffic sources

  • Device and browser information

  • Time spent on pages

If we use Google Analytics, Meta Pixel, or other third‑party analytics tools, these cookies will only run with your consent.

E. Marketing & Social Media Cookies

If we use marketing integrations (e.g., Instagram feed, Facebook Pixel, TikTok Pixel), these platforms may set cookies to:

  • Deliver personalised ads

  • Track ad performance

  • Link website activity to your social media accounts

These cookies are optional and only used if you accept them.

🍪 4. Third‑Party Cookies

Third‑party cookies may be set by:

  • Squarespace (hosting, analytics, performance)

  • Acuity Scheduling (booking functionality)

  • Stripe, PayPal, Square (payment processing)

  • Google (if Google Analytics or YouTube embeds are used)

  • Meta (Facebook/Instagram integrations)

  • TikTok (if TikTok Pixel is installed)

These providers may collect data according to their own privacy policies.

🍪 5. Managing Your Cookie Preferences

When you first visit our website, a cookie banner will appear allowing you to:

  • Accept all cookies

  • Reject non‑essential cookies

  • Customise your preferences

You can also manage cookies through your browser settings at any time by blocking, deleting, or restricting cookies.

Please note: Disabling essential cookies may affect booking, checkout, or general website functionality.

🍪 6. How Long Cookies Are Stored

Cookies may be:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – stored until they expire or you delete them

Squarespace, Acuity, and payment providers set cookies with varying retention periods depending on their purpose.

🍪 7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our website’s functionality. The latest version will always be available on this page.