Privacy Policy
_Last updated: 15/06/2026
📌 1. Who We Are
Business Name: Draped in Colour
Email: contact@drapedincolour.co.uk
Phone: 07442 392863
We are the “data controller,” meaning we decide how and why your personal data is used.
📌 2. What Personal Data We Collect
We may collect the following types of personal data when you use our website or book an appointment:
Information you provide directly
Name
Email address
Phone number
Appointment details
Payment information (processed securely by our payment provider; we do not store card details)
Any information submitted through contact forms
Information collected automatically
IP address
Browser type and device information
Website usage data (via analytics tools)
Cookies and tracking technologies (see Cookie Policy)
📌 3. How We Use Your Personal Data
We use your data for the following purposes:
To manage appointments and provide services
To respond to enquiries
To send booking confirmations and reminders
To improve website performance and user experience
For marketing (only where legally permitted)
To comply with legal obligations
📌 4. Lawful Bases for Processing
Under UK GDPR, we must have a lawful basis for using your data. Depending on the situation, we rely on:
Contract – to provide the services you have booked
Consent – for marketing communications or optional cookies
Legitimate interests – to improve our website, prevent fraud, or manage business operations
Legal obligation – for tax, accounting, or regulatory requirements
📌 5. How We Share Your Data
We may share your data with:
Service providers (e.g., booking systems, payment processors, email platforms)
Website hosting and analytics providers
Professional advisers (e.g., accountants)
Regulators if legally required
We do not sell your personal data.
If data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., adequacy decisions or standard contractual clauses).
📌 6. How Long We Keep Your Data
We keep personal data only for as long as necessary for the purposes described above, including:
Appointment and service records: typically 6 years (for legal and tax reasons)
Marketing data: until you withdraw consent
Consent to use images for marketing: until you withdraw consent
Website analytics data: according to provider retention settings
📌 7. How We Protect Your Data
We use appropriate technical and organisational measures to protect your data, including:
Encrypted website connection (HTTPS)
Secure password‑protected systems
Access controls for staff
Regular security reviews
📌 8. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Data portability (receive your data in a usable format)
To exercise your rights, contact us at: contact@drapedincolour.co.uk
📌 9. Marketing Communications
We will only send marketing emails or texts if:
You have given explicit consent, or
You are an existing customer and the message relates to similar services
You can unsubscribe at any time.
📌 10. Cookies & Tracking
Our website uses cookies to:
Improve functionality
Analyse website traffic
Personalise content
You can manage or disable cookies through your browser settings. A full Cookie Policy should be provided separately.
📌 12. Media Consent
Written consent will be obtained to use any images from colour analysis appointments on social media for the purpose of promotion.
Non consent will not affect your appointment or the service you receive.
You can withdrawn your consent at anytime by emailing drapedincolour26@gmail.com.
📌 11. Complaints
If you have concerns about how we handle your data, please contact us first so we can resolve the issue.
If you remain unhappy, you can contact the Information Commissioner’s Office (ICO):
Website:ico.org.uk Phone: 0303 123 1113 Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
📌 12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on our website.